Grief support
Printed materials from a psychologist and ready-made words – you hand them to the owner so they are not alone after a loss (including children's grief).
For veterinary clinics
Farewell programme for clinics
A ready-made standard for a dignified farewell that you implement in your clinic. Less improvisation in the hardest moments, more calm for your team and trust from owners – under the opatulo-hug brand.
Book a callNo obligations · we'll match the scope to your team
The Opatulo farewell programme is a ready-made way for a veterinary clinic to stand by the owner in the hardest moment too – when a pet passes away and medicine can no longer help.
Instead of leaving a person with emptiness after euthanasia, you give them a concrete, tender gesture: a condolence card, a shroud for a dignified farewell and quiet support in grief. For the owner it is a sign that their loss has been noticed; for you – proof that you care not only about animals, but about people too.
Because it is the very last moment that most often decides how an owner remembers the clinic – and whether they come back.
The mission is simple: to turn the moment of passing into an experience of dignity and closeness, not a cold procedure.
A complete set of tools, words and products for farewells
The farewell programme is not a single product – it is a whole ecosystem that guides the team and the owner through a difficult moment: from support and knowledge, through the decision, to a dignified farewell.
Educational materials
Brochures and videos about the decision, end-of-life care and grief – to print and hand to the owner.
Quality-of-life scale
A ready-made sheet you fill in together with the owner to jointly assess whether the right moment has come.
Farewell products
The Opatulacz shroud, a carrier and accessories – you order them for your practice and use them at the farewell.
Team training
A workshop for staff: how to talk about passing and lead a farewell – without improvisation and awkward silence.
Condolence cards
You buy them with your clinic's logo and send them to the owner after a loss – a gesture that stays in the memory.
See the offer and pricing →Clinic certificate
After implementation you receive a certificate and the "we say goodbye with care" mark – for your practice and website.
Farewell room
We help you arrange a corner or a separate farewell room – ready-made guidelines matched to your space.
Condolence cards
A card the owner will remember for years
When a patient passes away, a few warm words from the clinic mean more to the owner than anything else. Printed on high-quality paper, with a subtle illustration matched to the pet and space for the pet's name and the team's signature – they show that the loss has been noticed.
For the owner it is a gesture that stays in the heart; for you – the reason they come back and recommend you. Few clinics care for their patients this way – you can be the one that does it beautifully.
1
A patient passes away
You say goodbye to a pet that was your patient. This is the moment when the owner needs a gesture the most.
2
You add the name and sign
The cards are prepared in advance. Just write in the pet's name and sign as a team – no designing, no printing.
3
You hand it over or post it
Right away at the farewell or by post a few days later – with a sachet of meadow seeds as a keepsake. Sent by reception or the practice manager.
Effect You support the owner in the hardest moment and build a relationship that returns – your clinic is remembered as the place that stood by them until the end.
Click a design to see the details and the seeds we include →
Personalisation: your clinic's logo and details, your own text, choice of designs.
Why it's worth it
What the clinic gains
- ✓A higher standard of care – a dignified farewell instead of improvisation in the hardest moment.
- ✓Standing out among clinics – owners remember the place that stood by them until the end.
- ✓Loyalty and recommendations – empathy in a difficult moment builds trust and returns.
- ✓A calmer team – ready-made words and procedures take the pressure off your staff.
Let's bring the programme to your clinic
Write or call us – we'll show you how it works and match the scope to your team. No obligations.